Service Coordinator


Service Coordinator, Fedcap

  •  The Bronx, NY
  •   $40,000-43,000 per year
  •   Permanent
  •   Full-time
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Redcap, Inc., a renowned human service nonprofit, is seeking a highly motivated and compassionate individual to join our team as a full-time Service Coordinator in The Bronx, NY. In this role, you act as the primary contact for all Youth Pathways participants. We make sure to give our team members competitive pay of $40,000-$43,000 per year. But that’s not all we offer! You can also enjoy these excellent benefits and perks:

  • Medical, dental, and vision insurance
  • Flexible spending account
  • Short- and long-term disability
  • 403(b) plan
  • Employee assistance program
  • Future mom’s program

If this sounds like the right job for you, don’t wait – apply today to join our human services nonprofit!



Launched as part of The Fedcap Group in 2018, Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment to become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational or employer-based training, job placement, and post-placement support. We provide a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. 


Our services are only as effective as the quality of the people who make up our team. To achieve our mission we strive to attract and retain talented and committed staff who believe in our cause.



As a Service Coordinator with our human services nonprofit is dynamic and fulfilling. Every day you work collaboratively with participants to determine the enrollment of services and activities based on their employment and educational goals, as well as their skill levels and potential barriers. Using your excellent attention to detail, you assess the participant’s needs, considering their perspective, background, and any immediate barriers that may hinder their progress. Your expertise and observations play a vital role in identifying appropriate services and addressing barriers effectively. You guide participants in making informed decisions that align with their goals, providing ongoing support and advocacy throughout their journey. 


Additionally, you participate in the development, implementation, and monitoring of individualized Service Plans, scheduling regular meetings with participants to review progress and make necessary adjustments. Post-program, you follow up with participants to monitor their progress and address any potential barriers that may arise. Administrative tasks, such as entering case notes into databases, are also part of your responsibilities. This multifaceted role with our human services nonprofit offers opportunities to make a lasting impact on individuals’ lives, supporting their growth and achieving their aspirations.

See Also:

Management Trainee – Leadership Development


  • Bachelor’s degree in human services, social work, education, or comparable work-related experience
  • 2+ years in case management or service delivery
  • Experience and/or a demonstrated desire to work with economically disadvantaged youth (18-24), homeless, justice-involved, and/or public assistance recipient populations
  • Excellent communication and data entry skills


We also provide a range of fantastic benefits and perks like:

  • medical, dental, vision,
  • a flexible spending account,
  • short- and long-term disability coverage,
  • a 403(b) plan,
  • employee assistance program,
  • a program for future moms!


We make it easy to apply with our initial 3-minute application. We look forward to hearing from you about this Service Coordinator position!

How to Apply:

  • Just click on the button below the Apply page will open in the next tab.
  • Signup with your email or Create your account and confirm your email ID
  • Upload your resume 
  • Done
Apply Now


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