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PUBLIC SAFETY DISPATCHER I/II Full-time Job

1 month ago Sales & Services Lake Forest   94 views
Job Details

General Recruitment Information

Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list.

The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements.

The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference.

To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes. All relevant experience must be included on the application to be considered – resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details.

Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position.

Salary Information and Training and Experience

PUBLIC SAFETY DISPATCHER I

Salary Information: $3,224.00 - $3,920.80 Monthly

Training and Experience:

One (1) year of office support work experience required, preferably in a public safety agency.

Special Requirements:

Successful completion of the Basic Dispatcher Course and possession of a Dispatcher Certification from P.O.S.T. within the first year of employment is required to maintain employment in this classification and promote to higher levels in the class series.

Type at a rate of at least 40 net words per minute.

PUBLIC SAFETY DISPATCHER II

Salary Information: $3,633.07 - $4,418.27

Training and Experience:

One (1) year of work experience performing public safety dispatching work comparable to that of a Public Safety Dispatcher I with the County of Lake.

Special Requirements:

Completion of the Basic Dispatcher Course and possession of a Dispatcher Certification from P.O.S.T.

Full Job Description

PUBLIC SAFETY DISPATCHER I

DEFINITION

Under general supervision, to learn to receive and dispatch routine and emergency radio and telephone communications; to dispatch law enforcement, emergency medical, and other public safety personnel and equipment; to maintain field communications during incidents; to learn to serve as public safety answering point for Lake County; to perform general office support assignments; and to do related work as required.

DISTINGUISHING CHARACTERISTICS

This is the entry and first working level in the Public Safety Dispatcher class series. Incumbents have responsibility for dispatching and maintaining field communications with public safety personnel. Incumbents also confirm warrants and perform a variety of office support responsibilities. The Public Safety Dispatcher I level performs many assignments in training and learning capacity. When an incumbent becomes familiar with the Sheriff-Coroner Department and the dispatching systems and policies and demonstrates good sustained work performance, they may be promoted to the Public Safety Dispatcher II level. Incumbents in this classification will be expected to work 12-hour shifts. Work shifts may rotate.

REPORTS TO

Supervising Public Safety Dispatcher; Assistant Dispatch Manager; Central Dispatch Manager; Undersheriff; Sheriff-Coroner

CLASSIFICATIONS SUPERVISED

This is not a supervisory classification.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES(The following is used as a partial description and is not restrictive as to duties required.)

Answers the telephone, receiving and classifying calls; learns and exercises basic responsibility in determining priority of response and uses radio equipment to dispatch Sheriff-Coroner, emergency medical and other public safety units, according to availability, assigned geographic area, and location; maintains field communications for public safety checks and during emergencies and incidents; ensures adequate back-up for Sheriff Department personnel; learns to serve as public safety answering point for Lake County; transfers emergency calls to other agencies as warranted; monitors various public safety radio channels, coordinating efforts in dispatching personnel and equipment; uses a computer to maintain records/logs of calls for services, radio transmissions, and telephone messages; may testify in court; enters and clears information on the California Law Enforcement Telecommunications System (CLETS) and the Computer Aided Dispatch (CAD); arranges and coordinates removal of deceased persons during coroner responses; coordinates public safety communications using telephone, radio, and computer equipment; confirms warrants, and performs records checks; updates daily dispatching logs; enters information such as stolen/repossessed property, missing persons, and repossessed and stolen vehicles into the teletype and computerized information systems; may search master recordings for information; operates dispatching equipment, office equipment, and computers; provides information to staff, civic groups, and the public regarding the Sheriff-Coroner Department.

TYPICAL PHYSICAL REQUIREMENTS

Sit and/or stand for extended periods of time; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, FAX, as well as radio communication and dispatching equipment.

TYPICAL WORKING CONDITIONS

Work is performed in an office environment; continuous contact with other staff and the public.

DESIRABLE QUALIFICATIONS

Knowledge of:

The general geography of LakeCounty.

Modern office methods and procedures, including computers and computer programs.

Ability to:

Learn the operating policies, procedures, and functions of the Sheriff-Coroner Department for receiving, disseminating and processing various types of information for emergency and non-emergency calls for services.

Learn the laws, codes, and regulations related to transmission/reception of public safety communications.

Learn the proper operation and care of the telephone, CLETS, computer terminals, and voice radio equipment used by the County.

Use sound judgment in dispatching personnel and equipment.

Think clearly and act calmly in emergency situations.

Read, analyze, and interpret laws, codes, rules, and regulations.

Evaluate situations and respond appropriately.

Take and transmit clear and complete directions and information.

Use a keyboard to enter and extract a variety of data and information.

Deal tactfully and courteously with the public and other staff.

Perform a variety of office support work.

Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines.

Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients.

Training and Experience:

One (1) year of office support work experience required, preferably in a public safety agency.

Special Requirements:

Successful completion of the Basic Dispatcher Course and possession of a Dispatcher Certification from P.O.S.T. within the first year of employment is required to maintain employment in this classification and promote to higher levels in the class series.

Typing at a rate of at least 40 net words per minute.


Ability to:

Operate radio communication, computerized system, and teletype equipment.

Use sound judgment in dispatching personnel and equipment.

Think clearly and act calmly in emergency situations.

Read, analyze, and interpret laws, codes, rules, and regulations.

Evaluate situations and respond appropriately.

Take and transmit clear and complete directions and information.

Use a keyboard to enter and extract a variety of data and information.

Deal tactfully and courteously with the public and other staff.

Perform a variety of office support work.

Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines.

Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients.

Training and Experience:

One (1) year of work experience performing public safety dispatching work comparable to that of a Public Safety Dispatcher I with the County of Lake.

Special Requirements:

Completion of the Basic Dispatcher Course and possession of a Dispatcher Certification from P.O.S.T.

The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a "meet and confer" process and are subject to the Memorandum of Understanding currently in effect.

Agency

County of Lake

Phone

707-263-2213

Website

http://www.co.lake.ca.us/Government/Directory/Human_Resources.htm

Address

255 N. Forbes Street

Lakeport, California, 95453

Company Description
Umpqua Community College (UCC) is a community college located approximately six miles (9.7 km) north of Roseburg, Oregon, United States. The college has sixteen campus buildings located on 100 acres (40 ha) bordering the North Umpqua River. The campus also features a track, tennis courts, and an outdoor pool. In 2009, a vineyard was added to the campus.About 3,300 full-time students and 16,000 part-time students attend UCC.