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Office Services Specialist Full-time Job

4 months ago Office Management Petersburg   139 views
Job Details

The Crater Health District is a part of the Virginia Department of Health (VDH) that administers public health services to include clinical services, nutrition services, environmental health services, vital records, disease prevention and monitoring, emergency planning, and many other healthcare related services.

This is a full-time position and eligible for excellent benefits, such as: 12 paid holidays; medical, dental, vision & life insurance; retirement plans including the Virginia Retirement System, 401a Cash Match and 457 Deferred Compensation Plan; and sick, family/personal and annual leave.

Crater Health District is currently recruiting for two (2) Office Service Specialist. This position will assist with eligibility of patients through an in-depth interview process which includes: verifying and securing critical information for the eligibility process; answering program questions, explaining policies and procedures, registering patients by collecting consent and other required forms; explaining charges in association to services; collecting payments and verifying patient/third-party billing; writing and distributing receipts, and scheduling client visits. Responsible for answering phones, registering and entering payments and services into a specialized software program; and performing cash receipt reconciliation, which includes processing correcting entries. Position requires travel throughout seven local health departments on a regular basis.

Minimum Qualifications

Strong interpersonal, oral and written communication skills. Demonstrated organizational skills, attention to detail required. Proficient computer skills including Windows based office technologies (ex. Word, Excel, GMail). Proficient in basic math and accounting skills. Experienced in use of advanced spreadsheet functions and in tracking, reporting and reconciling accounts. Ability to work with diverse cultural backgrounds needed. A valid State Driver’s License is required to operate a state vehicle or if operating a personal vehicle while conducting business on behalf of the agency.

Preferred Qualifications

Administrative experience in healthcare setting preferred. Understanding of medical reimbursement and practice management systems preferred. Bilingual preferred (English-Spanish).

Special Requirements

Must be able to work flexible hours between 7AM and 6PM.

Employment is contingent upon satisfactory results of a state and federal criminal history background check, a Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHS IG Exclusion List check, employment reference check, proof of education (diploma or transcripts), professional licensure verification, and eligible through E-Verify. Conviction information, ascertained through a fingerprint-based background check, is a final step in the application process (if selected for the position).

Required to participate in district events, meetings, emergency operations, etc. May require work during some weekend &/or evening hours. A valid State Driver’s License is required to operate a state vehicle or if operating a personal vehicle while conducting business on behalf of the agency.

Documentation of immunization status must be provided within 10 working days of employment.

Special Instructions to Applicants

Additional positions could be filled from this posting.

VDH employees have shared Code of Ethics, which can be found in the bottom banner of our website at www.vdh.virginia.gov. VDH is an equal opportunity employer by both policy and practice, therefore prohibits discrimination on basis of sex, color, national origin, sexual orientation, gender identity, age, veteran status, political affiliation, or disability in the recruitment, selection, and hiring of our workforce. As a V3 organization, VDH honors the Commonwealth’s veteran’s hiring preference.

State agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Company Description
Virginia Department of Health Careers and Employment