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Logistics Customer Service Representative Needed At National Security Agency Full-time Job

2 weeks ago Transportation & Logistics Fort Meade   22 views
Job Details

NSA Overview The professionals at the National Security Agency(NSA) have one common goal - to protect our nation. The mission requires a strong offense and a steadfast defense. The offense collects, processes and disseminates intelligence information derived from foreign signals for intelligence and counterintelligence purposes. The defense prevents adversaries from gaining access to sensitive classified national security information.Description of Position The National Security Agency (NSA) currently has opportunities for a highly motivated Logistics Customer Service Representative.As a Logistics Customer Service Representative you will be a valuable member of the Office of Logistics Services that provides a wide range of logistics services for the customer that could entail a myriad of tasks related to vehicle maintenance coordination to providing statistical data, data entry, and purchasing and inventorying branch supplies within the Transportation &Travel area of responsibility. As a Logistics Customer Service Representative at NSA, responsibilities may include, but are not limited to the following: 'Follow standard procedures and accept industry standards in repairing and maintaining vehicles. ' Repair mechanical and electrical failures in vehicles. 'Evaluate brake systems and replaced brake pads and rotors as required. 'Communicate with vehicle owners, prepare work orders, and conduct inspections.' Perform test rides of vehicles, analyze the main cause of problems, and establish diagnosis procedures. ' Dismantle worn-out parts and components and replace them with new ones. ' Possess and utilize basic towing/rigging knowledge. ' Check and change fluids for the engine, windshield wipers, power steering, and transmission. ' Prepare and maintain daily log and records of service and repairs. ' Keep inventory of supplies and place orders for parts that are low on stock. ' Attend required Contracting Officer Representative(COR) training. ' Possess a valid driver's license

Skills

The ideal candidate demonstrates the following: - Customer Service- Accountability - Continual Learning - Resilience - Effective Communication -Decision Making - Problem Solving - Teaming Knowledge and experience in one or more of the following is desired: - General knowledge of logistics, supply chain management, warehousing, transportation - Skilled in working with people of all disciplines, grades, and competency levels and able to work in multiple databases simultaneously. - Readiness to perform any of the logistics responsibilities as determined upon final job offer - Warehouse duties to include sorting andmoving materials, loading and unloading of materials and equipment - Ability to lift up to 50 pounds, and sit, stand, and walk for long periods of time -Automated systems (Desktop Systems, Navigation Systems, Internet/Intranet)

Pay, Benefits, & Work Schedule

On-the-job training, Internal NSA courses, and external training will be made available based on the need and experience of the selectee. Monday- Friday, with basic 8 hr/day work requirements between 0600 and 1800(flexible).

Position Summary

NSA is growing by leaps and bounds and is in need of skilled/experienced Facilities and Logistics professionals. NSA currently has several opportunities in Facility Project Management, Electricians, Carpenters,HVAC Mechanics, Property Administrative Officers, and many more.

Qualifications

Salary Range: $37,955 - $61,122 (Entry/Developmental) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED and no experience.Experience in working with basic office resources (e.g., e-mail, web browsers,word processors, and presentation graphics), administrative tasks, and/or customer service is desired. Salary Range: $57,510- $74,759 (Full Performance)*The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED plus 4 years of relevant experience, or an Associate's degree plus 2 years of relevant experience.Degree in Business, Logistics, or Facilities Management is preferred, but a degree in any field is acceptable. Relevant experience must be working with basic office resources (e.g., e-mail, web browsers, word processors, and presentation graphics), administrative tasks, and/or customer service. Experience in IC/DoD and/or experience in logistics or facilities occupation is preferred.Salary Range: $69,581 - $108,422 (Senior) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED plus 6 years of relevant experience, or an Associate's degree plus 4 years of relevant experience, or a Bachelor's degree plus 2 years of relevant experience. Degree in Business, Logistics, or Facilities Management is preferred, but a degree in any field is acceptable.Relevant experience must be working with basic office resources (e.g., e-mail,web browsers, word processors, and presentation graphics), administrative tasks, and/or customer service. Experience in IC/DoD and/or experience in logistics or facilities occupation is preferred.

How To Apply - External

To apply for this position, please click the 'Apply' button located at the top right of this posting. After completing the application for the first time, or reviewing previously entered information, and clicking the 'Submit'button, you will receive a confirmation email. Please ensure your spam filters are configured to accept emails from noreply@intelligencecareers.gov. ***PLEASE NOTE: U.S. Citizenship is required for all applicants. Reasonable accommodations provided to applicants with disabilities during the application and hiring process where appropriate. NSA is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph. This position is a Defense Civilian Intelligence Personnel System (DCIPS) position in the Excepted Service under 10U.S.C. 1601. DoD Components with DCIPS positions apply Veterans' Preference to eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are a veteran claiming veterans' preference,as defined by Section 2108 of Title 5 U.S.C., you may be asked to submit documents verifying your eligibility. Please note that you may be asked a series of questions depending on the position you apply for. Your responses will be used as part of the screening process of your application and will assist in determining your eligibility for the position. Be sure to elaborate on experiences in your resume. Failure to provide the required information or providing inaccurate information will result in your application not being considered for this position. Only those applicants who meet the qualification sfor the position will be contacted to begin employment processing. Please Note:Job Posting could close earlier than the closing date due to sufficient number of applicants or position no longer available. We encourage you to apply as soon as possible.

Company Description
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