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Hiring Front Office Receptionist At Human Skills & Resources Full-time Job

3 weeks ago Medical & Healthcare Tulsa   50 views
Job Details

As part of the front office team,you are the first point of contact for our clients that are seeking treatment for Substance Abuse. This is a fast paced office with a variety of duties.Requires someone that cares and wants to help make a difference in the lives of those struggling with drug and/or alcohol abuse.

Responsibilities:

  • Answers telephone and directs calls to appropriate office, or schedule appointment, and/or take messages.
  • Responds to requests for information by checking for releases of information and disseminating appropriate information.
  • Identifies persons entering building, directs persons to appropriate areas, assists clients with their needs.
  • Assists with assessment process by initiating paperwork and computer work, direct consumers to counselor offices, and fax or mail reports to recipients.
  • Maintains charts by creating them, filing, participating in peer review as needed, and preparing closed charts for storage.
  • Maintains EHR records by creating them, updating them as needed, open buckets for payments.
  • Maintains group rosters
  • Manages money collection in front office by asking for payments and providing receipts
  • Distributes mail to appropriate areas
  • General housekeeping duties
  • Keeps supervisor informed of pertinent events

Knowledge and Skills

  • Knowledge of spelling, punctuation, grammar, basic arithmetic used in all phases of clerical work
  • Giving and following oral and written instructions
  • Ability to maintain confidentiality regarding all client and business information
  • Skill, diplomacy, and assertiveness in dealing with the public, taking payments, and handling occasional difficult situations and clients
  • Basic knowledge and understanding of co-occuring disorders (substance abuse & mental health disorders) as relates to position
  • Skill in operating phone system, phone etiquette, greeting visitors with ease
  • Ability to handle several tasks simultaneously
  • Knowledge and skill in use of basic office equipment and personal computers, Outlook, Microsoft Word and Excel programs

Hours for this position are:

Monday- Thursday 10:30am-7:30pm and Friday, 9:00am-6:00pm

Qualifications:

  • Minimum of High School Diploma, GED, or equivalent
  • Previous experience in office setting

Company Description
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