Overview:

Customer Service Associate, WALGREENS

Location: 10 Charby Hollow Rd, Martin, KY 41649

Salary:     $15.00-$17.50 an hour

Skills: 

• Cash register
• Customer service
• Trustworthy
• Efficient
• Responsible
• Helpful
• Multi-Tasker
• Communicator

Shift and Schedule:

• Weekends as needed
• Evenings as needed
• Full-time or part-time, 
• Days, Nights

Job ID:     1265971BR

Job Level:   Entry Level

Travel:         None

Job Function:   Retail

Employment Type:  Flexible hours

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Job Description:

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on an assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations for Customer service Associates:

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

See Also:

Health System Specialist – Compliance

Training & Personal Development

• Attends training and completes PPLs requested by the Manager or assigned by the corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

To see the salary range for this position please click here:                                                         Pay Transparency Customer Service Associate .

If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser Walgreens

Benefits

• Health, dental and vision
• PTO
• Employee discount
• 401(k), Profit-Sharing and Employee Stock Purchase Programs
• Flexible hours
• Training programs

About Company:

Walgreens is a great place to be. Why? Because the work you do makes a difference in your entire community, helping customers with all the essentials they need. And it doesn’t stop there. Your career gets a boost with new opportunities to learn and grow every day – from our store aisles and the registers to merchandising and display work. So when you join our family, you get to impact your customers’ lives and your future.

How to Apply:

1. Just click on the button below, and the Apply page will open in the next tab.
2. Sign up with your email and confirm your email ID.
3. Put in your details and submit your application.
4. Upload your resume, if applicable.
5.  Done.

 

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